Rares Igescu
Bucharest, Romania

Igescu
Rares-Andrei

ServiceNow Software Developer. Currently a ServiceNow Analyst at Deloitte, building and supporting platform solutions on the ServiceNow platform.

Rares-Andrei Igescu
Role
ServiceNow Analyst
Company
Deloitte
Based in
Bucharest
Open to
Recruiter contact
01
About

I build on the ServiceNow platform, and I like the part where it makes someone's day easier.

I am a ServiceNow developer based in Bucharest. I moved into platform development from hands-on technical support, so I tend to start from the person raising the ticket rather than from the diagram — what they were trying to do, and where the process got in their way.

Right now I work at Deloitte as a ServiceNow Analyst. Before that I spent six months at Orange Services as a Technical Support Engineer.

Portrait of Rares-Andrei Igescu
Bucharest, 2025
02
Experience
Mar 2026 — Present

ServiceNow Analyst

Deloitte · Bucharest

Working on ServiceNow implementations and platform configuration for client environments.

Sep 2025 — Feb 2026

Technical Support Engineer

Orange Services · Bucharest

Diagnosed and resolved technical issues for users, and handed off the recurring ones to the teams that could fix them at the source.

03
Selected work
Project 01 · Bachelor's Thesis
Intrusion Detection System

An intrusion detection system leveraging reinforcement learning to identify cybersecurity threats and notify the administrator by email. Trained on the CICIDS2017 dataset and validated on real network traffic containing both malicious attacks and normal activity, with a dashboard served from a Flask backend.

Python · Reinforcement Learning · Flask
Project 02
TravelNow

A Business Travel Request application in ServiceNow Employee Center that automates the full travel approval lifecycle: an employee's request routes to their direct manager for approval, then prompts them to select a round-trip flight and accommodation generated via Google APIs. Implemented the multi-stage approval and notification workflow.

ServiceNow · Employee Center · Google APIs
Project 03
AI DeepFake Image Classifier

Classifies deepfake images using two approaches: a classical SVM with HOG features and a CNN built in PyTorch. Includes hyperparameter tuning across kernels and C values, confusion-matrix error analysis, and accuracy comparisons between the classical and deep learning pipelines.

Python · PyTorch · scikit-learn
More on GitHub →
04
Skills

Platform

ServiceNow ITSM GRC Flow Designer Scripted REST APIs

Development

JavaScript Java SQL REST APIs Python

Ways of working

Agile Scrum Technical support Requirements gathering
05
Credentials

Education

BSc in Computer Science
University of Bucharest · Oct 2023 – Jul 2026

Certifications

ServiceNow Certified System Administrator (CSA)
The Complete Full-Stack Web Development Bootcamp Udemy
The Git & GitHub Bootcamp Udemy
06
Contact

Hiring, or just curious? Write to me.

Email is the fastest way to reach me, and LinkedIn works just as well. I read everything and I answer.

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