ServiceNow Analyst
Working on ServiceNow implementations and platform configuration for client environments.
ServiceNow Software Developer. Currently a ServiceNow Analyst at Deloitte, building and supporting platform solutions on the ServiceNow platform.
I am a ServiceNow developer based in Bucharest. I moved into platform development from hands-on technical support, so I tend to start from the person raising the ticket rather than from the diagram — what they were trying to do, and where the process got in their way.
Right now I work at Deloitte as a ServiceNow Analyst. Before that I spent six months at Orange Services as a Technical Support Engineer.
Working on ServiceNow implementations and platform configuration for client environments.
Diagnosed and resolved technical issues for users, and handed off the recurring ones to the teams that could fix them at the source.
An intrusion detection system leveraging reinforcement learning to identify cybersecurity threats and notify the administrator by email. Trained on the CICIDS2017 dataset and validated on real network traffic containing both malicious attacks and normal activity, with a dashboard served from a Flask backend.
A Business Travel Request application in ServiceNow Employee Center that automates the full travel approval lifecycle: an employee's request routes to their direct manager for approval, then prompts them to select a round-trip flight and accommodation generated via Google APIs. Implemented the multi-stage approval and notification workflow.
Classifies deepfake images using two approaches: a classical SVM with HOG features and a CNN built in PyTorch. Includes hyperparameter tuning across kernels and C values, confusion-matrix error analysis, and accuracy comparisons between the classical and deep learning pipelines.
Email is the fastest way to reach me, and LinkedIn works just as well. I read everything and I answer.